Our ethos is both simple and complex. Our niche is going the extra mile for our clients, we believe that the more true value for the client, the more true value for the business. We look after our clients and our clients look after us. CRG's foundations are positive relationships and positive experiences, we can only achieve this by putting the needs of our clients first and working with them to achieve their aims. Honesty is our best policy.
Complex, what we do is not easy, safety and security is of paramount concern to us at CRG and we strive to provide an exceptional level of customer service that ensures all your unique security needs are fulfilled.
Organisations and individuals are treated with discretion, loyalty and confidentiality, acting at all times within the framework of any appropriate legislation. Our company code of ethics contains rules, principles and standards which are relevant to the private security industry. The framework of how we achieve this is built upon the following points:
- Professionalism, expertise and knowledge
- Respect for the regulation of the law, government policies within our industry
- A duty of care for the safety and security of our employees and customers
- Respond to requests for advice and information without delay
- Be flexible when assessing clients requirements
- Always be accountable and act in the clients interest
- Deal honestly with clients and suppliers
- Strive to minimise costs to our clients
- Act with discretion where necessary and respect client confidentiality
- Create positive outcomes for every client
- Enjoy the journey without compromising our high standards
You can rely on us to provide you with the most appropriate security solutions and advice to meet your needs. Honesty, integrity and working relationships are key points of a long list of what we focus on. If you are looking to partner with a professional and pro-active security company that does things differently we will be pleased to be working with you.